Meet Stephen

Informal-IndividualStephen works with CEOs, General Managers and others with P&L responsibility to create dramatic change to improve your business. Far reaching change can divert attention from day to day business (business as usual) and your customers and employees suffer when this happens. Stephen Billing helps you to implement change while maintaining a viable operation. His specialties include:

  • Organisation design, job design and workload analysis
  • Restructuring, consultation
  • Changing your organisational culture
  • Introducing new ways of working, including technology
  • Developing leaders and leadership teams
  • All aspects of OD and L & D in large and small organisations

With 20 years’ experience, Stephen’s facilitative style enables him to work with you and those in your organisation to figure out how to tackle complex or difficult situations where no one knows the answer. Since establishing Exponential Consulting in 2004, he has attracted a loyal client list that includes Ministry of Justice, Inland Revenue, Māori Land Court, Goodman Fielder, Oasis Network, AMP Financial Services, Fisher and Paykel Finance, Wellink and the Royal Forest and Bird Society of New Zealand.

He holds a Doctor of Management degree in organisational change from the University of Hertfordshire, UK. He conducted his research into the contribution made by consultants in the facilitation of organisational change while simultaneously undertaking a full range of client work with Exponential Consulting. He is a graduate member of the Complexity & Management Centre at the Business School, University of Hertfordshire.

Stephen is an adjunct faculty member of the Centre for Social Sciences at the Open Polytechnic of NZ.

An avid tennis enthusiast, he is still waiting to hit the perfect forehand.

Recent Speaking Enagements

The Doctor of Management degree


blue-book“The Role of Propaganda in Managing Organizational Change: Ethics, Conflict and Compromise in Consulting,” in Complexity and the Experience of Values, Conflict and Compromise in Organizations, Ralph Stacey and Douglas Griffin, Editors, 2008.

client-book“Inside the Client / Consultant Relationship: Consulting as Complex Processes of Relating,” in Client-Consultant Collaboration: Coping with Complexity and Change, Editors Anthony Buono and Flemming Poulfelt, 2009.